Cake Class FAQ:
How do I pay?
Full payment is required at the time of registration for any class. Payments may also be made in person with cash, debit, or credit. Credit card payments may also be made over the phone. If paying by check, it must be received three weeks prior to the start of the class. If a check is returned due to NSF, students will be charged a $35 fee.
What is the Cancellation Policy?
Any student who cancels within two weeks before the class date will only be refunded 50% of the class fee, unless someone else can be found to take their spot, at which point NO refund WILL be granted. No refund will be granted to any cancellation within 3 days of the class date. If a student does not attend a registered class, payment will be forfeited. Cake Crumbs will not provide makeup classes for missed sessions.
Are classes subject to change?
Cake Crumbs reserves the right to cancel a class up until 48 hours before the class date. We reserve the right to change class schedules or adjust necessary fees as needed. If cancellation or changes occur, a full refund will be given to students.
How big are the class sizes?
Classes at Cake Crumbs are limited in order to provide a more personal learning environment. If a class is full, a student can be added to the wait list and Cake Crumbs will contact students if and only if space becomes available.
Do I need to bring any materials and equipment?
Cake Crumbs will provide all ingredients, supplies, and tools required for use during each class unless otherwise listed in the course description. Students may bring their own personal tools if they wish. Recommended attire for class includes long pants, closed toe shoes, a comfortable sleeved shirt or chef jacket, and long hair tied back.
When should I plan on arriving?
Students should arrive no more than 10-20 minutes before the time classes are scheduled to begin. Parents, please check in your children when you drop them off. Parents may also want to plan on arriving 10 minutes prior to the scheduled pick-up time in order to take individual and group photos.
Are minors under age 18 allowed?
Parents must sign a waiver of liability for any children being left unattended at our store. Cake Crumbs seeks to provide a safe and fun environment for children to participate in cake classes. All children will be supervised by an adult, however, parents must provide a phone number and be available for contact in case of emergency.
Are we allowed to take photos & videos?
Students are permitted to take photographs and limited video during classes for personal use only, unless given expressed written consent for other public uses. Cake Crumbs may also take photos and/or video of class participants and activities, and reserves the right to use these photos or videos any way we wish. Students should notify Cake Crumbs if they wish to decline being photographed or taped.
Are cell phones allowed?
We understand that many students will bring cell phones with them to classes, however, we ask that they are kept put away to minimize interruptions and distractions.
What if I have a food allergy?
Cake Crumbs is NOT a nut-free shop. However, our products do contain nuts unless expressly stated. Students should notify us of any allergies or other special health concerns that we should know about so that we may be aware and take special precautions or accommodations if necessary.